Change my payment method

[Mshoss48]

How do I change my payment method?

[AdamPandora · Accepted solution]

@Mshoss48 It looks like your account is currently upgraded with PayPal.

Updating your billing information when paying with PayPal:

For help managing your subscription billed through PayPal, please see below for some helpful steps. 

If you'd like to change your payment method to something other than PayPal, please click here. 

For active subscriptions billed through PayPal: 

1. Log in to your PayPal account.
2. Select Wallet.
3. Select the bank account, credit or debit card you wish to edit.
   • To add a new credit card to your account, click + Link a card.
   • To edit an existing payment method, click on the account or card, then select edit.
4. Click Save after your have made your changes.

For expired subscriptions billed through PayPal:

In the case that your subscription has expired, you'll have to upgrade again to get your subscription applied to your account after updating your payment method through PayPal. 

1. Log in to your PayPal account.
2. Click Profile near the top of the page.
3. Click My money under My Profile.
4. Click Update next to the card in the Debit and credit cards section.
5. Click Edit under Action.
6. Enter your new expiration date and click Save.

To change your subscription plan: 

You do not need to go the PayPal website to do this. All you need to do is log in to Pandora from a computer click the icon (initial or picture), then go to Settings> Subscription then click Switch Plans. Choose the plan you'd prefer and the changes will be made on your next billing date.

If you need further help with your PayPal account you can also contact them directly here.

* If your Pandora account is registered under an email address you no longer have access to, or if you do not remember what email address the account is registered under, please write to Support directly for further assistance. 

[AdrianFuller1]

change debit card

[AdamPandora]

@AdrianFuller1It looks like your account is upgraded through Roku.

Since you purchased your subscription through your Roku, you'll need to update your payment information with them directly. Here's a link to their help page on how to update your payment method.

For further help with your Roku account, contact Roku support. 

[MusicFan7162]

How do you remove a payment method on pandora.com without adding a new one? I don't see an option to do this.

[AdamPandora]

@MusicFan7162 You should see an option to delete your card on file when looking at your subscripton settings.

If you're using a computer: 

1. Make sure you're signed into your account and visit the subscription details page.
2. Select Settings and then Subscriptions.
3. To make any changes to your credit card, click Update.
4. Click on Delete this card (that option should be below your current card's expiration date).

Let me know if this helps.