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Bought Premium through Apple but still shows Plus

dd4lall
Underground

Changed subscription from plus to premium on iTunes. iTunes says I'm on premium now however when I log in my account still says plus. Called their customer care and she said everything transferred on their end.

 

Moderator Edit: Edited title for clarity

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3 Replies

AdamPandora
Community Manager
Community Manager

@dd4lall Our support team took a look and mentioned they do see your account is upgraded to Pandora Premium.

If you are still running into issues with this, I recommend signing out of your account, and then signing back in to see if that helps.

Let me know how it goes.

dd4lall
Underground
Sent and email to support yesterday and 2 hours later I received and email saying that my premium account is activated.

AdamPandora
Community Manager
Community Manager

@dd4lall Success! 

Hope we continue to see you around the community 🎧