Pandora had me try Premium - then there was an option that it will remind me so i can opt out before it starts to charge me - No Reminder then got charged automatically today!!! Typical bait and switch!!! will try to dispute payment.
Moderator Edit: Changed title for clarity
Hi there, @mytechgeek !
Sorry for any confusion.
Looks like a member from our User Support team has already contacted you regarding your subscription.
In the meantime, here's more information about how our free 90-day trial subscriptions work.
the same thing just happened to me. i was just unexpectedely ccharged when i was told there would be the option to opt out. i am also in the military so it didnt even give me a chance to look at other plans. furious that i was just charged $10.91 without my knowledge. how do i call and contact pandora directly
I too am very frustrated after learning I have been charged for a Premium Subscription but I dont use Premium Pandora. I would like these payments stopped. This fraudulent on my bank account
mod edit: format
Hi @Lilwhit215 - thanks for posting to community!
I checked the email associated with your community profile and see that a 60-day trial of Pandora Premium was started on your account on 3/26/2020. Since the trial was never cancelled before the 60 days were up, it automatically renewed with an actual subscription.
I've let our User Support team know to reach out to you about this and further assist.
Please be on the look out for their email.
It looks like your account was signed up for a 90-day free trial to Pandora Premium on 07/14/20.
Since the trial was never canceled before the 90 days were up, it renewed with an actual monthly subscription on 10/12/20.
This would explain the charge that you are seeing on your account.
To avoid being charged again at your renewal date (or at the end of your free trial period), be sure to cancel your subscription at least 24 hours beforehand.
Cancel your subscription from a computer:
Cancel your subscription from a mobile device:
Once cancellation has been completed, your current subscription benefits will be active until your expiration date.
Hope this helps!