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Content missing after resubscribing

Bobisita
Local Performer

I inadvertently let my premium subscription lapse. I had 2 saved play lists...one with 1400 songs. I checked my account and got the message I am now subscribed. Is there any way to get those play lists back?

Moderator Edit: Edited title for clarity

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1 Solution

Accepted Solutions

AdamPandora
Moderator
Moderator

@Bobisita I'm showing your playlists are still in your collection:

Screen Shot 2022-01-18 at 5.07.50 AM.png

If you aren't seeing these on your end, I recommend signing out of your device, and then signing back in using the email address associated with your Pandora Premium account.

Let me know how it goes.

Adam | Community Moderator

Let's share music in the Music + Podcasts

View solution in original post

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3 Replies

AdamPandora
Moderator
Moderator

@Bobisita I'm showing your playlists are still in your collection:

Screen Shot 2022-01-18 at 5.07.50 AM.png

If you aren't seeing these on your end, I recommend signing out of your device, and then signing back in using the email address associated with your Pandora Premium account.

Let me know how it goes.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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ThomasBrunson
Local Performer

Lost my entire collection including playlist after renewing my subscription, please help.

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AdamPandora
Moderator
Moderator

@ThomasBrunson I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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