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Didn't receive gift subscription after purchasing

rizabmbs
Local Performer

Like many people here, I purchased a gift subscription for someone last December and they never received (I did receive an email confirming purchase). How can I get the code so they can redeem?

Please help. Thanks!

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AdamPandora
Community Manager
Community Manager

@rizabmbs I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

For future reference, you can contact our support team directly for assistance here.

Thanks for your patience in the meantime!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (2.3.25)

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AdamPandora
Community Manager
Community Manager

@rizabmbs I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

For future reference, you can contact our support team directly for assistance here.

Thanks for your patience in the meantime!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (2.3.25)
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rizabmbs
Local Performer

Thank you!

AdamPandora
Community Manager
Community Manager

Always happy to help, @rizabmbs. 😎

Hope we continue to see you around the community!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (2.3.25)
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