Direct billed - Copy of Invoices/Receipts

[lajay007]

Good morning. I need a receipt for my 2024 Pandora subscription for tax purposes. Can I please obtain a receipt for my yearly subscription?

Thank you!

[AdamPandora]

Sure thing, @lajay007.

A copy of your receipt has now been emailed to you.

Enjoy the music!

[AdamPandora · Accepted solution]

Pandora Update - 1/17/25:

Hi, everyone!

Unfortunately, there isn't currently a way to obtain a copy of your receipts for your Pandora subscription through the website or app.

If you haven't already done so, I recommend giving this existing idea a ❤️ to express your interest in getting that option added to the service.

In the meantime, feel free to leave a comment on this thread to request a copy of your receipt.

Alternatively, you can contact our support team directly through our help page here if you'd like to receive assistance from them.

Thanks for being a part of the community! 

[lajay007]

Thanks so much for your help, Adam! I also put a comment on the suggestion/idea page.

[AdamPandora]

Always happy to help, @lajay007. 😎

[massaveda]

Good morning. I also need a receipt for my 2024 Pandora subscription for tax purposes. Can I please obtain a receipt for my yearly subscription?

Thank you!

[MariaPandora]

Hi @massaveda , thanks for posting.

I checked the account linked to your Community Profile but that account doesn't seem to be upgraded, so I created a case with our support team so they can check it out.

They will follow up privately through email, please check your inbox and if you don't see it please also take a  look  on your SPAM and junk folders.