Hi there, @K3STROS. 👋
Sorry to hear that you were double charged for your Premium subscription through Apple. To keep the community space organized, I moved your post over to this thread: Double Charged
A member from our User Support team will be reaching out to you via email to assist with this.
Thanks for your patience during this process! 🎧
Hi there, @jjbjoyful. 👋
Sorry for any trouble you've experienced.
I'm happy to escalate your issue to our User Support team to offer assistance.
Someone has reached out to you via email. If you don't see their email yet, please be sure to check your spam / junk folder. 📬
Thanks so much for your patience!
I am being charged 999 and 1499 on two different cards. One account. I cannot get through to your support team because it's not accepting my email. There has to be a way to contact support other than this!
I realized that starting in October 2018, I started getting charged twice a month for Pandora Premium ($9.99 a month from Pandora and $12.99 a month from iTunes). I only have one account. How can this be?