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Error Message: "Sorry, your payment information is not valid"

Local Performer

I'm trying to upgrade my plan from Premium to Family and it's telling my account details are incorrect.  I've verified and my account details are correct.

Screen Shot 2021-04-27 at 5.57.16 PM.png

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@sibyfi44 Our support team will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!


Adam | Community Moderator

Let's share music in the Playlist Swap

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