Family Plan - Error Message when Accepting Invites

[Christysmith]

I have sent invites to share my account with my two daughters and they get an error when trying to open it

Moderator Edit: Edited title for clarity

[AdamPandora]

@Christysmith I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!