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How many devices can my account be logged into?

Sistersue65
Local Performer

Should my subscription transfer between Apple devices and Amazon device. 

 

Moderator Edit: Edited title for clarity

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AdamPandora
Moderator
Moderator

@Sistersue65 Nice to see you around the community.

Yes- you can sign into the same Pandora account on any computer or supported device, as long as you use the same email address and Pandora password.

However, you won't be able to listen to that same Pandora account on multiple devices at the same time.

Unlike broadcast radio, which all drivers hear in the car at the same time, each internet-connected device used to access Pandora receives its own unique stream of personalized music. Similar to other online streaming services, our music licenses limit our ability to stream from a single account on more than one device at a time. As a result, your subscription to Pandora Plus, Pandora Premium, or Pandora Premium Family will only cover the cost of one stream to one device (per Pandora account).

Hope this helps! 

Adam | Community Moderator

Let's share music in the Music + Podcasts

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6 Replies

AdamPandora
Moderator
Moderator

@Sistersue65 Nice to see you around the community.

Yes- you can sign into the same Pandora account on any computer or supported device, as long as you use the same email address and Pandora password.

However, you won't be able to listen to that same Pandora account on multiple devices at the same time.

Unlike broadcast radio, which all drivers hear in the car at the same time, each internet-connected device used to access Pandora receives its own unique stream of personalized music. Similar to other online streaming services, our music licenses limit our ability to stream from a single account on more than one device at a time. As a result, your subscription to Pandora Plus, Pandora Premium, or Pandora Premium Family will only cover the cost of one stream to one device (per Pandora account).

Hope this helps! 

Adam | Community Moderator

Let's share music in the Music + Podcasts

ddupmul
Local Performer

Hi,

We've been using Pandora for many years. We recently ran into this problem with multiple devices. Are you saying that even with a Premium Family plan, only one person can stream at a time? What's the point of the family plan then, besides having multiple sets of playlists/stations?

DDupMulistener

AlyssaPandora
Moderator
Moderator

Hey there, @ddupmul. 👋

Nice to see you around the community space!

Upgrading to the Family Plan means that you and up to five other accounts can enjoy all of the benefits of Pandora Premium, while keeping your individual Pandora accounts. As long as each person on the family plan is on their own account, you can all listen to Pandora at the same time.

However, you still won't be allowed to play music from a single Pandora account on multiple devices simultaneously.

Each Pandora account on your family plan can only stream from one device at a time (unless you are routing the audio into a system with multiple speakers, such as a Sonos system).

That being said, you could specifically create and/or add a second account to your family plan for those occasions when you need two personal devices playing at once. (I can help you share content from one account to the other, if need be.)

Otherwise, just make sure you press pause on one device before beginning to listen to the same account on a different device.

Hope this information helps clarify. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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dwmmlm
Underground

Not true. I know many people who play on multiple devices from their home. I always assumed as long as it was the same IP it would be fine. That would make more sense to me anyway.

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kjhilltx
Local Performer

Whats the point. Some Home Profiles has 6/8 devices. This answer is, how would I say....'Unacceptable'. Purchased for my student adult without disclosure. Sounds like the Premium /  Family plans are setup for Individual. I don't see this relationship getting any better. I am going to be patient to see if this is actually correct. They state the responsive answer with such Confidence and Finality. This is absolutely a suprise.

Thanks,

kjhilltx

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kjhilltx
Local Performer

Thats unacceptable too

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