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How to pay for a subscription plan?

myways225
Underground

I went to Subscription in my account tried to pay or upgrade from my plan, but it linked me to a community site and eventually got me here. How am I suppose to pay you?

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1 Solution

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AdamPandora
Community Manager
Community Manager

@myways225 I do see you were able to successfully upgrade your account to Pandora Plus.

Was there anything else you needed help with?

Let me know.


Adam | Community Moderator

Come join in on the fun: It's Spooky Season Let's make a playlist together! ‌
New music alert!: Picks of the Week (10.21.24)


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9 Replies

AdamPandora
Community Manager
Community Manager

@myways225 I do see you were able to successfully upgrade your account to Pandora Plus.

Was there anything else you needed help with?

Let me know.


Adam | Community Moderator

Come join in on the fun: It's Spooky Season Let's make a playlist together! ‌
New music alert!: Picks of the Week (10.21.24)


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Jtaylor007
Local Performer

Trying to pay for my plan

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AdamPandora
Community Manager
Community Manager

@Jtaylor007 It looks like your account is currently upgraded through Google Play.

To clarify, did you need help updating your billing information on your Google Play account?

If so, check out this thread for instructions on how to do that: Update billing info - Google Play 

Hope this helps!


Adam | Community Moderator

Come join in on the fun: It's Spooky Season Let's make a playlist together! ‌
New music alert!: Picks of the Week (10.21.24)


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1336
Local Performer

How do I update my credit card info?

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AdamPandora
Community Manager
Community Manager

@1336 It looks like your account is upgraded directly through our website.

You can find instructions on how to update your credit card info here: Update billing info - Direct Billed

Hope this helps!


Adam | Community Moderator

Come join in on the fun: It's Spooky Season Let's make a playlist together! ‌
New music alert!: Picks of the Week (10.21.24)


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WhoBanger
Local Performer

No working

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AdamPandora
Community Manager
Community Manager

@WhoBanger I do see you have an open case with our support team regarding this issue.

Please keep an eye out for their email reply, and they will be happy to further assist.

Thanks for being a part of the Community!


Adam | Community Moderator

Come join in on the fun: It's Spooky Season Let's make a playlist together! ‌
New music alert!: Picks of the Week (10.21.24)


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Weggy3664
Local Performer

I updated my payment method in Google pay. But can't pay subscription

 

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AdamPandora
Community Manager
Community Manager

@Weggy3664 We have limited access to Google Play's billing system and are unable to manage this from our end.

You'll need to contact the Google Play support team for further assistance.

I hope this is helpful.


Adam | Community Moderator

Come join in on the fun: It's Spooky Season Let's make a playlist together! ‌
New music alert!: Picks of the Week (10.21.24)


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