Hi, about an hour ago I signed up for Pandora Premium as a free trail but was charged $9.99 instantly. I checked my account and it shows that the free trail ends 12/31/2021.
@JacobCarey I do see you have an open case with our support team regarding this issue.
If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.
Thanks for being a part of the Community!
@JacobCarey I do see you have an open case with our support team regarding this issue.
If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.
Thanks for being a part of the Community!
Hi Jacob. i am trying to find out where to go to cancel my order you think you can help?
@jus2kind You can find instructions on how you can cancel your direct-billed subscription here: Manage subscription: Direct Billed
Hope this helps!