Cancel

[Karl]

Can I just cancel my subscription please?   I’ve been jumping through hoops all week and managed to get charged in that time.  

[AlyssaPandora]

Hey there, @Karl. 👋

Sorry to hear that you've been having some trouble.

I moved your post over to this thread to keep the community space organized: Manage subscription: Direct Billed 

A member from our User Support team has contacted you via email to assist with your subscription.

Keep an eye out for their email by checking your spam / junk folder too, if you don't see it.

[wapiti]

Cancel only my Premium Trial subscription

[TannerPandora]

Hi @wapiti,

I've confirmed with our User Support team that your subscription has been canceled.

You can still enjoy your Pandora Premium benefits until the subscription expires (around 9/20/20), at which time your account will revert to the free ad-supported service.

To view your Pandora Premium expiration date or to manage your subscription options, visit this link from a computer, not a mobile device.

Thanks for posting to community!

[JayTee88]

How do i Cancel 60 day trial of pandora from boost perks. Please help

[AlyssaPandora]

Hey, @JayTee88. 👋

Sorry for any confusion. Feel free to check out @AdamPandora's post about how to cancel the automatic renewal of your free trial subscription directly through our website here: Manage subscription: Direct Billed 

A specialist from our User Support team will reach out via email to help out with this. 

[mawols1]

I am having a hard time trying to figure out what method of payment I used when I signed up for a free trial of Pandora Premium. I have checked Google Pay, my credit card, my bank account, Paypal...just about everything I can think of. None of them are showing a subscription, so I can't cancel. My trial ends in a few days, and I would really like to know how to figure this out so that I don't get charged. It sure would be nice if the payment method used was listed under my Pandora account instead of having to spend an hour perusing all of my accounts and wasting my time!

[AdamPandora]

@mawols1 I moved your post to this thread since your account is upgraded directly through Pandora.

You can find instructions on how to cancel your subscription in my post above. 

Hope this helps! 

[bjlee]

How do I cancel

[AdamPandora]

@bjlee I moved your post to this thread since your account is upgraded directly through Pandora.

Check out the accepted solution to this thread for instructions on how to cancel your subscription.

Hope this helps! 😎

[Kelley]

Ok trying to cancel my premium subscription. It just keeps telling me to go to subscription in my google but it doesnt work. Help!

[AdamPandora]

@Kelley I moved your post to this thread since your account is upgraded directly through Pandora.

To cancel, you can follow the instructions I provided in my message above.

Hope this helps!