Would like to cancel my old account. I opened up another account and don't need two.
Jenny A morgan
Moderator Edit: Removed Personal Info
@morganjennyann I moved your post to this thread since your old account is upgraded directly through Pandora.
You can follow the instructions I provided in my message above to cancel.
In the meantime, I will also have someone from our support team contact you via email to help make sure this gets taken care of.
Please keep an eye out for their message.
That doesn't help me because I cant get hold of Paypal to get access to my account to cancel pandora. You guys should've had easier ways to cancel a service. I dont have desktop to log into my account either as I have is my cell phone. I need to talk someone who can help me cancel it soon. I cant afford to keep my account right now.
Hey, @efournier45. 👋
Sorry to hear that you're having trouble. I've escalated your request to our User Support team. Someone has reached out to you via email to assist with managing your subscription.
If you haven't received an email yet, please check your spam / junk folder to make sure it didn't end up there.
Thanks so much for your patience during this process! 🎧