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Kelley
Local Performer

Ok trying to cancel my premium subscription. It just keeps telling me to go to subscription in my google but it doesnt work. Help!

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Re: Cancel

AdamPandora
Moderator
Moderator

@Kelley I moved your post to this thread since your account is upgraded directly through Pandora.

To cancel, you can follow the instructions I provided in my message above.

Hope this helps! 

Adam | Community Moderator

Let's share music in the Playlist Swap

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Re: Cancel

Eyemablinkgirl
Local Performer

Adam can someone please contact me? I need to cancel Pandora Premium and it's not listed in my Google play subscriptions. What do I do?!?

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Re: Canceling subscription on old account

morganjennyann
Local Performer

Would like to cancel my old account.  I opened up another account and don't need two. 

Jenny A morgan

 

Moderator Edit: Removed Personal Info

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Re: Canceling subscription on old account

AdamPandora
Moderator
Moderator

@morganjennyann I moved your post to this thread since your old account is upgraded directly through Pandora.

You can follow the instructions I provided in my message above to cancel.

In the meantime, I will also have someone from our support team contact you via email to help make sure this gets taken care of.

Please keep an eye out for their message.

Adam | Community Moderator

Let's share music in the Playlist Swap

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Re: Cancellation of subscription

hys728
Local Performer

I need you to cancel my subscription again until further notice.

       Thanks so much for your cooperation

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Re: Cancellation of subscription

AdamPandora
Moderator
Moderator

@hys728 I moved your post to this thread since your account is upgraded directly through Pandora.

Check out my post above for instructions on how you can cancel your subscription.

Hope this helps! 

Adam | Community Moderator

Let's share music in the Playlist Swap

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I could like toncel my premium subscription

efournier45
Local Performer

Can I just cancel my subscription please?   I can't log into my paypal anymore to cancel my subscription.

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Re: I could like toncel my premium subscription

AdamPandora
Moderator
Moderator

@efournier45 I moved your post to this thread since your account is signed up for a subscription directly through Pandora.

You can follow the instructions in my message above to cancel before it renews.

Hope this helps!

Adam | Community Moderator

Let's share music in the Playlist Swap

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Re: Cancellation of subscription

efournier45
Local Performer

That doesn't  help me because I cant get hold of Paypal to get access to my account to cancel pandora. You guys should've had easier ways to cancel a service. I dont have desktop to log into my account either as I have is my cell phone. I need to talk someone who can help me cancel it soon. I cant afford to keep my account right now.

 
mod edit: format
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Re: Cancellation of subscription

AlyssaPandora
Moderator
Moderator

Hey, @efournier45. 👋

Sorry to hear that you're having trouble. I've escalated your request to our User Support team. Someone has reached out to you via email to assist with managing your subscription.

If you haven't received an email yet, please check your spam / junk folder to make sure it didn't end up there.

Thanks so much for your patience during this process! 🎧

Alyssa | Community Moderator

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Re: Delete followers from my account?

Acolon3073
Local Performer

Delete my account I don’t want pandora no more 

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