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Re: I want to cancel subscription paired to inactive email account

Moderator
Moderator

Hi @LydiaNelson looks like the account is upgraded through Google Play. You should be able to cancel the trial through Google Play with the steps linked here

If you continue to have trouble cancelling, let me know and I can follow up. 

Thanks for being part of our community! 🎧❤️

Tanner | Community Moderator

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How doni cancel my account

Local Performer

There is no button to cancel subscription. Its always a maze of links and different apps that supposedly show you how but you still cant cancel

 

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Re: How doni cancel my account

Moderator
Moderator

@Nelmarquina I moved your post to this thread as our support team confirmed with me that your subscription was purchased through Google Play.

You can run through the steps @AlyssaPandora provided in her message above to cancel your subscription.

 

Adam | Community Moderator

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Canceling subscription without a computer

Local Performer

I don't have a computer in my house. And it's just not in my budget to pay for any extras right now. I would really like this taken care of before my next month billing

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Re: Canceling subscription without a computer

Moderator
Moderator

@Kberry20 I moved your post to this thread since your subscription was purchased through Google Play. 

To cancel, you can follow the steps @AlyssaPandora provided in her message.

 

Adam | Community Moderator

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Cancel subscription

Local Performer

Why is there no option to cancel my subscription?

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Re: Cancel subscription

Moderator
Moderator

@Chaseurdreams Since your subscription was purchased through Google Play, you will need to follow the cancelation steps @AlyssaPandora provided in this thread. 

Hope we continue to see you around the community! 

Adam | Community Moderator

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Re: No computer to cancel subscription

Local Performer
I'm having the same problem and i signed up on my phone i should be able to deactivate the subscription on my phone. But of course that's how companies get you which **ahem**. I want my full refund and I'm deleting this app and going back to spotify. Pandora you lost a customer and this company better not charge my bank card another penny either.
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Re: No computer to cancel subscription

Moderator
Moderator

@Mzladyd27 Since your subscription was purchased through Google Play, you should be able to follow the cancelation steps @AlyssaPandora provided in this thread to stop your subscription.

Thanks for being a part of the community! 

Adam | Community Moderator

Let's share music in the Playlist Swap

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Cancel subscription through Google Play

Local Performer

Can someone help me? I've been trying to cancel my Pandora Premium for a few months now and there's not a option in the play store. Was trying to avoid the extra monthly cost but they just keep coming.

mod edit: changing title for clarity

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Re: Cancel subscription through Google Play

Moderator
Moderator

Hi @Camranbruner I've reached out to our user support team to help with this. Please be on the look out for an email from them. 

Thanks for posting to community! 🎧

Tanner | Community Moderator

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Cancel subscription

Local Performer

How do you cancel your pandora premium subscription. I tried following the directions, but it got me no where. It is really ridiculous all you must go through to simply stop paying for pandora! Please help.

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