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Re: Cancel subscription on old account

Local Performer

hello i'm trying to get out of the subscription how do i go about it?

 

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Re: Cancel subscription on old account

Moderator
Moderator

Hi @iven2688 thanks for posting to community! I've moved your message to an existing thread about about managing your subscription. 

Looks like you're upgraded through Google Play. You can use the following steps from Alyssa's post here to help cancel. 

If you're still having trouble, let me know. 👍

Tanner | Community Moderator

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Re: Cancellation of subscription

Local Performer

please cancel my subscription my email 

 

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Re: Cancellation of subscription

Moderator
Moderator

@earlrudd1974 I moved your post to this thread since your account is upgraded through Google Play.

You can find instructions on how to cancel your subscription in the accepted solution to this thread.

Hope this helps! 

Adam | Community Moderator

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Re: Subscription cancellation

Local Performer

I need my subscription in trial canceled can someone please do that 

 

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Re: Subscription cancellation

Moderator
Moderator

@Keithwise574 I moved your post to this thread since your subscription was initiated through Google Play.

To cancel your subscription, check out the instructions listed in the accepted solution to this thread. 

Adam | Community Moderator

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Contact info

Local Performer
Is there any phone number to call customer service or is it only email
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Re: Contact info

Moderator
Moderator

Hi @Bigc102183 Thansk for posting to community!

We don't offer phone support but happy to help either through community or I can have our User Support team contact you. 

Let me know what's going on. 👍

Tanner | Community Moderator

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Re: Contact info

Local Performer

Can you please have your User Support Team contact me in reference to my Pandora and YouTube subscriptions.  It seems as though my YouTube Premium account is cancelled, but that my Pandora account is still active (which I'd like to cancel).  I've tried everything to cancel this Pandora account via my Google account online.  Any support would be greatly appreciated.  Thanks

v/r

 

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Re: Contact info

Moderator
Moderator

@tdxpecsnomercy I moved your post to this thread since your account is upgraded through Google Play.

You should be able to follow the steps provided in the accepted solution to this thread to cancel your subscription.

With that being said, I will also have someone from our support team reach out to you via email to make sure this gets taken care of as it sounds like you may have already attempted to follow those steps. 

Please keep an eye out for their message. 📬

Adam | Community Moderator

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Trying to cancel

Local Performer

This is most annoying.  I have tried to cancel this for months.   Now the charge has overdrawn my account..  help please. 

 

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Re: Trying to cancel

Moderator
Moderator

@fourbit I moved your post to this thread since you are currently upgraded through Google Play.

To cancel your subscription, you can follow the instructions provided in the accepted solution to this thread.

 

Adam | Community Moderator

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