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Mood Media: Still hearing ads

MusicFan0617
Local Performer

We have been paying for a few months for Premium Service, and our account still shows as Free Subscription.  We are having ads come in at the wrong time.  I have submitted several emails without hearing back!  How aggrevating!

Moderator Edit: Edited title for clarity

 

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AdamPandora
Community Manager
Community Manager
@MusicFan0617 Since Pandora for Business is delivered and licensed by Mood Media, we do not provide support for the hardware or billing associated with the service.

Please contact their support team here.

They will get back to you as soon as possible.

I hope this helps!

Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (12.2.24)

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AdamPandora
Community Manager
Community Manager
@MusicFan0617 Since Pandora for Business is delivered and licensed by Mood Media, we do not provide support for the hardware or billing associated with the service.

Please contact their support team here.

They will get back to you as soon as possible.

I hope this helps!

Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (12.2.24)
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