No access to Google Play account to cancel

[Javi55]

How can I cancel my subscription through google play if that google account isn't active anymore? 

Moderator Edit: Edited title for clarity

[AdamPandora · Accepted solution]

@Javi55 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[Jrober9173]

I don’t have access to my Google play account and need to stop my payment method. 

[AdamPandora]

@Jrober9173 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!