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No longer able to manage Family Plan

8599
Local Performer

I am not able to manage my family plan.    My ability to invite is no longer active 

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1 Solution

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AdamPandora
Community Manager
Community Manager

@8599 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

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3 Replies

AdamPandora
Community Manager
Community Manager

@8599 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

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josephrobins
Local Performer

I go to subscription and I cannot click on 'current plan' to access manage family.  really annoying and unfair.  I PAY for this

 

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AdamPandora
Community Manager
Community Manager

@josephrobins The Pandora account connected to your Community profile is upgraded with an individual Pandora Premium subscription at the $12.99 (plus tax) monthly rate through Apple - not a Premium Family plan through our website.

To clarify, were you looking to cancel your subscription through Apple, and sign up for a Premium Family plan instead?

Let me know.

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