@mistawow I am going to have our User Support team reach out to you privately via email to help look into this further.
Please keep an eye out for their message.
Let's share music in the Playlist Swap
Jus paid for an upgrade and still hearing ads
@WinstonAmmah4 I moved your post over to this existing thread: Paid but not receiving upgrade
It doesn't look like the Pandora account connected to your Community profile is currently upgraded.
I am going to have someone from our support team contact you privately via email to help look into this further.
Just want to listen to stations as in free but without ads. Nothing specific but the station. Still ads
@ourdaywillcome To clarify, did you recently pay for a Pandora Plus subscription?
If so, it doesn't look like the Pandora account connected to your Community profile is the one that is upgraded.
Let me know.
I paid $4.99 and still hearing ads. ether remove the ads. or refund me and delete my account
@MeJamesMe I have created a ticket with our support team for you.
They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.
Thanks for your patience in the meantime.
Paid for premium subscription but it did not upgrade. I have logged out and logged back in, I have also deleted and reinstalled the app. help.
@hamilton1801 Someone from our support team will be contacting you privately via email to help look into this further.
I just singed in again and I pay 4.99 per month and all we get is ad after ad
@hopeless1 Someone from our support team will be reaching out to you privately via email to help look into this further.
I subscribed via my android tv, but the sub doesn't work (unlimited skips) for example..logging into same account via phone it acts as if I've never subscribed..what's causing this
