It doesn't look like the Pandora account connected to your Community profile is currently upgraded.
I am going to have someone from our support team contact you privately via email to help look into this further.
Please keep an eye out for their message.
I paid $4.99 and still hearing ads. ether remove the ads. or refund me and delete my account
Paid for premium subscription but it did not upgrade. I have logged out and logged back in, I have also deleted and reinstalled the app. help.