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Pandora Plus Search and Play if Listen to Ads

Local Performer

I am a Pandora Plus member and searched for a song and tried to play it expecting that I would first need to hear an ad before the song would play. Instead that option was not given and I was told to upgrade to premium. Have you rolled back this option for Plus users? 

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Community Manager
Community Manager

@randroth Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. If you are on a device, what is the make and model (and carrier, if applicable)?
  3. Is there an error message? If so, what does it say?
  4. Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this.

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