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Reporting fraudulent charge by Apple

mariarosalez
Local Performer

Would you like for me to send the email I received? I never gave anybody my credit card info. Nor did I order anything from Pandora. I want to make sure that I NEVER get charged for something I DID NOT order. Please email me back. Thank you

 

Moderator Edit: Removed Personal Info, Edited title for clarity

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3 Replies

AdamPandora
Community Manager
Community Manager

@mariarosalez Our support team will be reaching out to you via email to gather more information on this.

Please keep an eye out for their message.

Thanks for your patience.

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mariarosalez
Local Performer
  
Subscription Confirmation
 
  
Subscription Confirmation
 
 
 
 

 

 
Pandora
Pandora Premium (1 month)
mariarosalez@comcast.net
 
 Dear , 
 You’ve purchased the following subscription with a 1 month : 
 
Subscription Pandora Premium
App Pandora Music
Content Provider Pandora Media, Inc.
Date of Purchase  17/02/2020
Price $29.99/month
Payment Method Stored Card
 
 
 You won’t be charged for your free trial. Once it ends, your subscription will renew at $29.99 unless you cancel by 17/02/2020 
 
 To learn more or cancel, review your subscription. 
 
 Regards,
The App Store Team
 
 
 For answers to frequently asked questions, visit Apple Support. 
 
 Privacy: We use a Subscriber ID to provide reports to developers. 
 
 
 

 

 
 
 Apple ID Summary • Terms of Sale • Privacy Policy 
 
 Copyright © 2020  
All rights reserved
 
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AdamPandora
Community Manager
Community Manager

@mariarosalez Based off of the screenshot you sent over, that does not appear to be an authentic receipt sent on behalf of Pandora. Please do not cooperate with the request, provide any information or open any attachments.

At this point, we recommend forwarding the email to the Apple support team so that they can investigate. You can email them at: reportphishing@apple.com.

 

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