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Sending family plan invite to AOL account

08281986
Local Performer

I am attempting to add my husband to our Pandora Family Plan. However, when I enter his email (an AOL account) and click invite it says "something has gone wrong. we are working on it and will be back to normal soon." This has been happening for a week. 

I am able to send the invite to all other accounts for my family. 

Labels (1)
5 Replies

TannerPandora
Moderator
Moderator

Hi @08281986 Thanks for posting!

I've reached out to our User Support team to take a look at your account. They've made a small change on our end. 

Would you mind trying again and letting me know if you're still having the same problem?

Let me know!

 

 


Tanner | Community Moderator

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@PandoraSupport

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Sarrina
Local Performer

J

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AdamPandora
Community Manager
Community Manager

@Sarrina Was there anything you needed assistance with?

Let me know.

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unknown01
Local Performer

How do i invite my gf to my family plan ?

 

 

 

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AdamPandora
Community Manager
Community Manager

@unknown01 I do see you've submitted a message to our support team through our help page.

Please keep an eye out for their email reply, and they will be happy to further assist.

Thanks for your patience in the meantime!

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