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Skip limit Prevents Premium Access session

jbhl4
Local Performer

It is not resolved...what the **ahem**??  I'm paying a premium price for the service and not getting the benefits......again, **ahem**?  over     

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AlyssaPandora
Community Manager
Community Manager

Hi there, @jbhl4. 👋

Looks like your Pandora account is upgraded to an annual Pandora Plus. This is different from Pandora Premium, which includes on-demand listening.

Could you share a bit more about what is happening? 

  • Are you having trouble initiating a Premium Access session?
  • Have you received any error messages? If so, what exactly does it say?
  • How are you listening when this happens?
  • Are you using a device? If so, what is the make and model?
  • Are you using your computer? If so, which browser?
  • Or, are you using the Pandora Desktop for Windows or MAC computers?

The more details you provide the better equipped I'll be to help. 

Thanks for your patience during this process. 🎧

 

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week: New Music: Picks of the Week (06.10.24)

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AlyssaPandora
Community Manager
Community Manager

Hi there, @jbhl4. 👋

Looks like your Pandora account is upgraded to an annual Pandora Plus. This is different from Pandora Premium, which includes on-demand listening.

Could you share a bit more about what is happening? 

  • Are you having trouble initiating a Premium Access session?
  • Have you received any error messages? If so, what exactly does it say?
  • How are you listening when this happens?
  • Are you using a device? If so, what is the make and model?
  • Are you using your computer? If so, which browser?
  • Or, are you using the Pandora Desktop for Windows or MAC computers?

The more details you provide the better equipped I'll be to help. 

Thanks for your patience during this process. 🎧

 

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week: New Music: Picks of the Week (06.10.24)
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