Skip limit Prevents Premium Access session

[jbhl4]

It is not resolved...what the **ahem**??  I'm paying a premium price for the service and not getting the benefits......again, **ahem**?  over     

[AlyssaPandora · Accepted solution]

Hi there, @jbhl4. 👋

Looks like your Pandora account is upgraded to an annual Pandora Plus. This is different from Pandora Premium, which includes on-demand listening.

Could you share a bit more about what is happening? 

• Are you having trouble initiating a Premium Access session?
• Have you received any error messages? If so, what exactly does it say?
• How are you listening when this happens?
• Are you using a device? If so, what is the make and model?
• Are you using your computer? If so, which browser?
• Or, are you using the Pandora Desktop for Windows or MAC computers?

The more details you provide the better equipped I'll be to help. 

Thanks for your patience during this process. 🎧