Still hearing ads with Pandora Plus

[Cmwinteriors]

I have payed the fee but still receiving ads when i search an artist and play.  Plus subscription.  

[Elisabruner1972]

I am astonished by this overreach. Just give methe 3 free months. My accounts have been hacked twice.

[AdamPandora]

@Elisabruner1972 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[LordRagnar]

I upgraded my account to the pandora plus with a free trial but the trial hasn’t been applied to my account. I tried signing out and back in and even deleted the app and reinstalled it, and it did nothing.

[AdamPandora]

@LordRagnar I moved your post over to this existing thread: Still hearing ads with Pandora Plus

I do see that your account is upgraded to Pandora Plus.

This being said, it looks like advertisements are getting triggered when you attempt to stream on demand content.

Since the ability to stream content on demand is only an option with Pandora Premium, you will first need to watch an ad in order to do so with your Pandora Plus subscription.

For a complete explanation, check out the accepted solution to this thread.

Hope this helps! 

[jsomerlott08]

I have bought pandora plus for the second time now, and it is making me watch ads and it's not showing my collected songs

[AdamPandora]

@jsomerlott08 I moved your post over to this existing thread: Still hearing ads with Pandora Plus

Still prompted to watch ads:

I do see that your account is upgraded to Pandora Plus.

This being said, it looks like advertisements are getting triggered when you attempt to stream on demand content.

Since the ability to stream content on demand is only an option with Pandora Premium, you will first need to watch an ad in order to do so with your Pandora Plus subscription.

For a complete explanation, check out the accepted solution to this thread.

+++++++++++++++++++++++++

Content disappears when Premium Access ends:

To clarify, it looks like your account is currently set up with Pandora Plus. Collecting content (such as individual songs) is only an option when upgrading to Pandora Premium.

I had our support team take a look at your account, and it appears you have been enabling free sessions of Pandora Premium by watching an ad.

This is what was allowing you to collect songs.

When these free sessions of Pandora Premium end, your account reverts back to the free service, and you no longer have access to that on-demand content.

That would confirm why that content was no longer showing in your collection at the end of those Premium sessions.

For a complete explanation of how Pandora Premium sessions work, check out the accepted solution to this thread.

Hope this helps!

[Rmurph01]

I subscribe for Plus and haven’t received it yet. I have tried every thing but continue to get message

[AdamPandora]

@Rmurph01 I moved your post over to this existing thread: Still hearing ads with Pandora Plus

It looks like these advertisements are getting triggered when you attempt to stream on demand content.

Since the ability to stream content on demand (ex: creating custom playlists) is only an option with Pandora Premium, you will first need to watch an ad in order to do so with your Pandora Plus subscription.

For a complete explanation, check out the accepted solution to this thread.

Hope this helps! 

[Des1]

So i just bought pandra plus in its telling me I have to Unlock by viewing an ad so i did end i still didn’t get the plus pandra

did i just get rip of? In if i did how do i get my money back

[AdamPandora]

@Des1 I moved your post over to this existing thread: Still hearing ads with Pandora Plus

I do see your account is currently upgraded to Pandora Plus.

It looks like these advertisements are getting triggered when you attempt to stream on demand content.

Since the ability to stream content on demand is only an option with Pandora Premium, you will first need to watch an ad in order to do so with your Pandora Plus subscription.

For a complete explanation, check out the accepted solution to this thread.

Hope this helps! 

[LarryMiller1]

That was all confusing. It made no sense at all and I will immediately cancel my Pandora plus subscription because I don't see the advantage of having it over the free subscription.