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Student status confirmed but still charged $10

Flaire
Local Performer

Hi, I just confirmed my student status earlier today. I got an email almost immediately telling me that it was confirmed, and that I hadn't paid Pandora yet. I thought all was well, until I was charged 10 dollars. (I got my first email at 1:44PM, I got charged at 9:34PM). 

Hoping this can be fixed quickly, Thank you!

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1 Reply

AdamPandora
Moderator
Moderator

@Flaire I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Playlist Swap

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