Switch to Military Plan from Family Plan

[donpidd]

I recently signed up for the trial of the Family Plan, which I cancelled.  I meant to sign up for the trial of the Military Plan.  I don't seem to be able to make that change online.

Moderator Edit: Edited title for clarity

[AdamPandora · Accepted solution]

@donpidd It looks like we have already created a case for you earlier today regarding a separate issue.

I have updated our support team on your additional request - keep an eye out for their email and they will be happy to look into this further with you. 

[jjcoolican]

thanks

[AlyssaPandora]

Hey there, @jjcoolican. 👋

Would you need assistance with switching over from the military plan to a different subscription option?

Let us know by posting your reply directly on this thread, and we can help. 🎧

[edhoth]

I need the same assistance.

[AdamPandora]

@edhoth I do see you are currently upgraded to a Premium Family plan.

To clarify, were you looking to end that subscription, and instead sign up for an individual Pandora Premium Military plan for yourself?

Let me know.