I’m trying to redeem the T-mobile free weekends but whenever I click the redeem button, it takes me to Pandora, but nothing happens?!
Moderator Edit: Edited title for clarity
@mcnittany It looks like your message arrived blank.
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I'm having the same problem. I had to reset my phone and and have tried going through the T-Mobile app is a mobile app to redeem and it still is not working. I. I never get the original original video from Pandora to access the T-Mobile free weekends.. I was thinking maybe it was because I already did it . I had the same problem in the beginning and I was given a solution that worked but can't remember how I did it.
@Freeatlast73017 I’ve gone ahead and enabled a trace on your account so that we can help look into this further.
Would you mind running through the redemption once more?
If any error messages pop up, please provide a screenshot.
Let me know how it goes.
@Freeatlast73017 It doesn't look like any images were added to your message.
In order to attach an image, you will need to open this Community thread in a web browser, and then click on the camera icon located in the Reply box:
Thanks for your help with this!