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T-Mobile Ad-free Radio Weekends - prompt to start weekend doesn't always appear

MusicFan9125
Underground

Getting ads!  Today is Sat.  I opened pandora and there was no “Start ad free T-Mobile weekend” popup like I get sometimes.  In fact I don’t get that popup more often than I do.

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43 Replies

Emme313
Local Performer

It would be great if instead of every week, having to opt-in to ad-free weekends thanks to T-Mobile, all T-Mobile customers just heard a 5-10 second ad thanking us for being T-Mobile customers, and automatically having ad-free play applied. Even if this intro was played every single time we restarted the app/visited the web player, that would still be a more favorable experience than the pop up that often disappears way too quickly and never returns.

AdamPandora
Community Manager
Community Manager

@Emme313 Thanks so much for your feedback.

If you ever run into issues with the T-Mobile Ad-free Radio Weekends, you can always contact our support team directly for further assistance here.

Hope we continue to see you around the Community! :pandora:

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NotaUsername
Underground

happen again 1/14/23. listen 2 the ad @ ~1am but whole weekend still got ads

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AdamPandora
Community Manager
Community Manager

@NotaUsername The T-Mobile's ad-free weekends promotion ended midnight January 9, 2023.

With the end of this offer you'll no longer be able to access the exclusive stations.

The exclusive SiriusXM podcasts will remain accessible until March 28, 2023, after which this content will no longer be available for streaming through the Pandora app.

If you've enjoyed the exclusive podcasts and stations made available by SiriusXM, you can download and start a trial through mobile, web, tablet, or connected device.

If you've enjoyed listening to Pandora ad-free, we encourage you to check your eligibility for a 30-day trial of Plus or a 60-day trial of Premium offered directly through the Pandora website.

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