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T-Mobile Ad-free Radio Weekends - "This offer currently isn't available" error

skeechan
Local Performer

I am getting a This offer currently isn't available error redeeming.  I looked in the other "This offer currently isn't available" thread and all of those posts were about people getting the error while not being on T-Mobile.  I am a T-Mobile mobile sub and while I was able to get the redeem button and it worked, when Pandora opens I get the "This offer currently isn't available" modal window.

Pandora 2207.2 running on iPhone 12 Pro Max iOS15 and iOS16

Is there a workaround for this?

I would add that I also emailed support directly a week ago with screenshots, but didn't receive a response.

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AdamPandora
Moderator
Moderator

@skeechan I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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AdamPandora
Moderator
Moderator

@skeechan I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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