Just tried to upgrade this am to premium Pandora free for 3 months thru Groupon, but just my standard Pandora shows up w/ no place to sign in or redeem thru my pc; When I press redeem online, it just takes me to my stanrdard free Pandora, with no place to sign in or search. Tried chat line in Pandora but was no help.
Moderator Edit: Edited title for clarity
@SenorG12 Nice to see you around the community. 👋🏽
To clarify, are you running into trouble redeeming a promotion you received through Groupon as well?
If so, you should be able to activate it with the following steps:
In order to make sure you have the correct code for your 90-day trial, access your Groupon account from a computer, not a mobile device. Then, follow these steps to redeem your Groupon:
Please note that this offer is not valid for current subscribers or those who have already enjoyed a free trial of Pandora Plus, Pandora Premium, or Pandora Premium Family*.
Once you're successfully upgraded to your 90-day trial, the Subscription section of your account is the best place to go to view all of your subscription options and make any changes. You can visit this link and select the Subscription tab.
Let me know how it goes.
*Listeners must be at least 21 years of age to purchase a Pandora Premium Family subscription as the master account holder.
I'm unable to use my groupon offer ($0 for 3-Month Subscription to Pandora), while I'm on the groupon web page in the my stuff area & click-on my groupon's & click on 'redeem online', I'm taken to the pandora website & after logging in I'm immediately presented with a prompt that says "This Offer Isn't Valid". It's bad enough that pandora play music automatically (which could easily be fixed by adding a setting for that), & now I can't use my groupon offer either.
Unfortunately, this 90-day offer is only available to new subscribers who upgrade directly through Pandora. Each Pandora account is limited to one free trial of Pandora Plus, Premium or Premium Family.
It looks like you already accepted a free trial of Pandora Premium on 07/14/20. As a result, you won't be able to redeem this 90-day trial.
The Subscription section of your account is the best place to go to view all of your current subscription options and make any changes. Let me know if you'd like those steps.
Keep in mind that you can also enjoy Premium (not Premium Family) unlocking short complimentary sessions of Pandora Premium as frequently as you'd like.
To start a new session simply search our library from your mobile device for a song or album, and click play. This will trigger a brief advertisement, after which you can enjoy your on-demand content.
I hope this help explain!