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Two separate accounts in our home

Suze
Local Performer

I just set up my own account on Pandora separate from my partners account. My issue is  I am not having any success getting a Pandora app on my phone for my new account  - it keeps sending me back to my partners app.  Any suggestions? 

 

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AdamPandora
Community Manager
Community Manager

@Suze Try signing out of the app on your device, and then signing back in using the email address associated with your Pandora account.

If you continue to run into issues, could you tell me a bit more about what is happening? 

  1. If you are on a device, what is the make and model (and carrier, if applicable)?
  2. Is there an error message? If so, what does it say?
  3. Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this. 🤝


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