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Unable to upgrade account

Ang789
Local Performer

I attempted to upgrade my account with a credit card stored in my iPhone that I didn’t realize was expired. This iPhone has never had a paid subscription so I cannot click renew in my iPhone. I can’t get anyone at Pandora to unlock my account so I can get a paid subscription. 

Moderator Edit: Edited title for clarity

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AdamPandora
Moderator
Moderator

@Ang789 I do see you have an open case with our support team regarding this issue.

If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.

Thanks for being a part of the Community!

Adam | Community Moderator

Let's share music in the Playlist Swap

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