I just checked by bank account, and found a charge for $54.89 on 2/16/2020 charged to "PANDORAINTERNET RADIO 0 PDORA.COM/BILCA US".
Has anyone else encountered this?
I've been getting billed since Nov. 4, 2019 for $5.29 on a subscription I never purchased. I purchased Pandora premium, which is the only subscription that shows on my accounts. The Pandora plus subscription was never purchased from myself and I don't understand why I keep getting this charge. I can see I am not the only one and it's really frustrating that I cannot get in contact with a single soul on this matter. This is unacceptable and to say the least, it's bull**ahem**. I'm tired of being robbed for $5.29/month for something I did not purchase and I would like to speak to someone immediately to resolve this. I expect to hear from someone asap because I've had enough of the thief mindset. I work hard for what I have and I'll be damned if I'm going to be robbed of it.
@MoreQuests Sounds like there is more than one account upgraded to a subscription with your payment info.
I've asked our User Support team to contact you to request more information about the additional charges. Please be on the look out for their email.
A charge for Pandora appeared on my credit card statement, but my subscription has been canceled since December. How do I find out what account is using my credit card and stop the payments?
I checked my bank statement and see I was charged $14.03 for premium that I never authorized or asked for. How do I contact someone and get my money back. I do not want a subscription. On top of that I can find no subscription anywhere. Just me being charged.
I've also gone ahead and asked our User Support team to contact you directly to help with this. They will be contacting you via the email associated with your Community account. Please be on the look out for their email.
Thanks again for being part of community!