I was recently charged $4.99 on my debit card that I didn’t authorize. I would like to find out how to get a refund. And how to get my debit card number taken out of your system.
My PayPal account was charge $54.89 from Pandora without my authorization. I didn't even have an account how could you do this? I had to register and set up an account to leave this message. Please reverse these charges ASAP.
@MEM It looks like the Pandora account connected to your community profile is the one that is upgraded.
I am going to have someone from our User Support team reach out to you privately via email to provide some additional information on your account.
Please keep an eye out for their message.
Thanks for your patience! 🤝
I don't ever recall connecting any accounts. Like I said I have never used Pandora and if I ever did it was many many years ago and just a free account. I'm retired and I can't afford to pay for these types of services.
Yes, the past two months, i have received a $4.99 charge. I went tot the pdora.com/bilca site and it doesn't exist. Have you resolved this?
@xtinpo It looks like you have already been in contact with our support team regarding this issue.
If you have any additional questions, make sure to reply back directly to the email thread you have open with them.
Hope we continue to see you around the community!
I was also charged for a subscription but don't remember authorizing it - how can I talk to someone to figure out how to correct this.