I checked my statement recently and said there was a 10 dollar charge for Pandora which made sense but you never sent any type of reminder that I was gonna be charged?
Moderator Edit: Edited title for clarity
I was just charged for $5.40 on Pandora subscription that I did not subscribe to. When I go to check to cancel any subscription it says to choose a subscription because I am not subscribed to any. So I would like to know how to have them stop charging me & get my money back & not let it happen again.
Why am I seeing a charge on my card? First time seeing a charge on my car. I did not authorized Pandora to charge my card! Please refund my 9.99 my bank has charged me an insufficient funds of 35.00. I have Google play and I did not authorized Pandora to charge my card. Please refund immediately! Please email me when the issue is resolved. I need to contact my bank this week.
I see a charge on my bank statement made to Pandora from Google, but I can find no evidence of this on the Google end. I do not want a subscription to Pandora. I don't want to pay this. How do I make it stop?
Hi @mknewberry - thanks for posting to community, sorry to hear about this.
I moved your message over to an existing thread, Unauthorized Charges, to help keep things organized.
I've escalated this to our User Support team, they will be reaching out to you privately via email to gather more info to help. Please be on the look out for their email.
Thanks for posting to community.
I was recently charged $4.99 on my debit card that I didn’t authorize. I would like to find out how to get a refund. And how to get my debit card number taken out of your system.
My PayPal account was charge $54.89 from Pandora without my authorization. I didn't even have an account how could you do this? I had to register and set up an account to leave this message. Please reverse these charges ASAP.
@MEM It looks like the Pandora account connected to your community profile is the one that is upgraded.
I am going to have someone from our User Support team reach out to you privately via email to provide some additional information on your account.
Please keep an eye out for their message.
Thanks for your patience! 🤝
I don't ever recall connecting any accounts. Like I said I have never used Pandora and if I ever did it was many many years ago and just a free account. I'm retired and I can't afford to pay for these types of services.