Unauthorized charges

[Youssef]

I am having the same trouble, if someone can please email me as well to get this resolved

[AdamPandora]

@Youssef Our support team would like to gather additional information on the unauthorized charges you are seeing.

Please keep an eye out for an email message coming from them.

Thanks for your patience.

[Shep82]

 

 Above are screen shots of just a little bit of the summary of automatic charges I was billed without my knowledge. I did not authorize ANY of the $9.99 pay

[AdamPandora]

@Shep82 Our support team would like to further investigate the charges you are seeing.

They will be contacting you separately via email to gather additional information from you.

Please keep an eye out for their message. 

[lmdal01]

I have a monthly charge for pandora internet. I never signed up for pandora subscription. I do have an account but it shows that I haven’t signed up for a subscription. After getting these charges I called my bank and got a new debit card and they sent me a new debit cards cancelling the previous one. I received my new card and did not add to any website and charge of $5.29 appeared again. It seems to be linked to my checking account not debit card and there is no way to call pandora. How do get pandora to stop charging me.. I never signed up for any paid subscription..  Pandora please have someone reach out to me to resolve this. 

[AdamPandora]

@lmdal01 I moved your post over to this thread to keep the community tidy.

I will have someone from our User Support team reach out to you separately via email to look into this further,

Please keep an eye out for their message. 

[jessecaketchum8]

I never ordered nor not an upgrade but am being charged $5.33 every month for the past 5-6 months I want my money back. Also I want to know how you got my checking account information?

[AdamPandora]

@jessecaketchum8 Our support team is interested in gathering additional information on the charges you are seeing on your account.

I will have them contact you separately via email, so please keep an eye out for their message.

Thanks for your patience.

[Lindamcg1227]

Support Team- my credit card has been charged for the last 3 months for 5.13. I had to get a new card each month. I never authorized the charge and would like to know how to stop this. Anyone else have this issue.

[AdamPandora]

@Lindamcg1227 Our support team would like to gather additional details on the charges you are seeing.

They will be in touch shortly with you via email - please keep an eye out for their message.

[Isaiah082498]

I created this account just so I could respond to this. I deleted my pandora account months ago and I am being charged for a subscription I've never had. How did you get my card info when I've never once entered it I want my money back and I want it fixed

[AdamPandora]

@Isaiah082498 Someone from our support team will be reaching out to you separately via email to further investigate the charges you are seeing. 🔎

Please keep an eye out for their message.