Hi @jomini643 - thanks for posting to community. I've moved your message to an existing thread on this subject: Unauthorized Charges Sorry to hear you've been charged and for any trouble reaching the Pandora User Support team.
However, I've gone ahead and contacted them and ask that they reach out to you via the email associated with your community profile. Please be on the look out for this email, be sure to check any junk and trash folders if you don't hear from them within 24 hours.
Thanks again for posting to community.
For two months we've had a charge to our credit card that is unauthorized. We don't have anything other than free Pandora accounts. This is the billing charge: "PANDORA*INTERNET RADIO PDORA.COM/BILCA". Please help to stop these unauthorized charges. Thank you!
Above are screen shots of just a little bit of the summary of automatic charges I was billed without my knowledge. I did not authorize ANY of the $9.99 pay
I have a monthly charge for pandora internet. I never signed up for pandora subscription. I do have an account but it shows that I haven’t signed up for a subscription. After getting these charges I called my bank and got a new debit card and they sent me a new debit cards cancelling the previous one. I received my new card and did not add to any website and charge of $5.29 appeared again. It seems to be linked to my checking account not debit card and there is no way to call pandora. How do get pandora to stop charging me.. I never signed up for any paid subscription.. Pandora please have someone reach out to me to resolve this.
I never ordered nor not an upgrade but am being charged $5.33 every month for the past 5-6 months I want my money back. Also I want to know how you got my checking account information?
@jessecaketchum8 Our support team is interested in gathering additional information on the charges you are seeing on your account.
I will have them contact you separately via email, so please keep an eye out for their message.
Thanks for your patience.
Support Team- my credit card has been charged for the last 3 months for 5.13. I had to get a new card each month. I never authorized the charge and would like to know how to stop this. Anyone else have this issue.