Unauthorized Charges

[debbuys]

I just discovered being billed $14.99 on my Bank of America card. Its so frustrating to search for Customer Service to talk to about resolving this matter as PANDORA HAS NO WAY to call about billing.

I do not have any authorized subscriptions.  How do I get a refund for all months I have been charged at $14.99 x 3 months?  Credit card statement says PANDORA*INTERNET RADIO PDORA.COM/BIL CA.

Thank you in advance for resolving this issue.  

Debra 

[BabehDove]

I am currently on a free trial to Pandora Plus. however, I was charged 9.99 on my card and I have checked everything and there is no reason they should have charged me. I cancelled my free trial every way I know how and the free trial im on is only 4.99 so why was I charged 9.99 anyway. I need that money back please help me! Thank you!

[AdamPandora]

@BabehDove I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[mknewkir]

I was charged a fee of $5.34 and it is unauthorized. I would like to inquire about why I was charged and how to refund the money back. 

[AdamPandora]

@mknewkir I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[trentc]

PANDORA*INTERNET RADIO PDORA.COM/BIL CA

$54.89

 I did not sign up for this.. 

[AdamPandora]

@trentc I do see you've submitted a message to our support team through our help page.

Please keep an eye out for their email reply, and they will be happy to further assist.

Thanks for your patience in the meantime!

[gizzygilmore]

Getting charged even though I don't have a subscription

I want to get my card taken off whosever account it is linked to. I have been charged 10.99 for 3 months and I do not have any benefits on my account. 

[AdamPandora]

@gizzygilmore I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!