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Unauthorized Charges

debbuys
Local Performer

I just discovered being billed $14.99 on my Bank of America card. Its so frustrating to search for Customer Service to talk to about resolving this matter as PANDORA HAS NO WAY to call about billing.

I do not have any authorized subscriptions.  How do I get a refund for all months I have been charged at $14.99 x 3 months?  Credit card statement says PANDORA*INTERNET RADIO PDORA.COM/BIL CA.

Thank you in advance for resolving this issue.  

Debra 

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41 Replies

BabehDove
Local Performer

I am currently on a free trial to Pandora Plus. however, I was charged 9.99 on my card and I have checked everything and there is no reason they should have charged me. I cancelled my free trial every way I know how and the free trial im on is only 4.99 so why was I charged 9.99 anyway. I need that money back please help me! Thank you!

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AdamPandora
Moderator
Moderator

@BabehDove I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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