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Update billing information on old Apple account

538ansley
Local Performer

I'm having a similar situation where I created the pandora account years ago via itunes...somehow. I haven't used the itunes account in years and no longer have access? How do I correct the info?

Moderator Edit: Edited title for clarity

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1 Solution

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AdamPandora
Moderator
Moderator

@538ansley Unfortunately, we can't manage this directly on my end as we don't have access to the Apple billing system.

You'll need to contact the Apple support team for further assistance.

Hope this helps!

 
Adam | Community Moderator

Let's share music in the Music + Podcasts

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AdamPandora
Moderator
Moderator

@538ansley Unfortunately, we can't manage this directly on my end as we don't have access to the Apple billing system.

You'll need to contact the Apple support team for further assistance.

Hope this helps!

 
Adam | Community Moderator

Let's share music in the Music + Podcasts

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538ansley
Local Performer
Thanks. Ugh. How long do i have to resolve this before I'm cut off? Should
I cancel this account and start a new account? Seems easier

Bobby
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AdamPandora
Moderator
Moderator

@538ansley I don't recommend starting a new account, because then you wouldn't have access to the same stations and collection you have been building on this one.

If you contact Apple through the link provided in my previous message, they should get back to you so that they can further assist. 

Adam | Community Moderator

Let's share music in the Music + Podcasts

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