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Will I lose my collection after canceling Premium?

ieatwhirledpeas
Local Performer
If you cancel, you will lose access to your songs, albums, playlists, and downloads, as soon as your subscription expires."
 
 
Moderator Edit: Edited title for clarity
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62 Replies

AdamPandora
Moderator
Moderator

@JasL3535 Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. If you are on a device, what is the make and model (and carrier, if applicable)?
  3. Is there an error message? If so, what does it say?
  4. Can you provide me with a screenshot of what you're seeing?

Let me know.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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08riss
Local Performer

If I were to pause/cancel my subscription would I lose my collection completely or would it all still be there when I came back?

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AdamPandora
Moderator
Moderator

@08riss I moved your post to this thread since you have a similar question: Will I lose my collection after canceling Premium?

No - you won't have to start all over again.

When you cancel your Premium subscription, you will not be able to access your on-demand music collection or custom playlists.

However, your collection and playback history will be stored in our servers for when you resubscribe to Pandora Premium directly through Pandora.

In the meantime, you will have access to all the stations you've created and any podcasts you've added to your account including all Thumb feedback and added variety.

Hope this helps explain! 

Adam | Community Moderator

Let's share music in the Music + Podcasts

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