Hi, @MW21. 👋
Thanks for posting about this, and sorry you're having trouble.
I've enabled a trace on your Pandora account in case we need to share this with our engineering team.
To sign out of your device, press the Menu button on your remote or swipe up on the touchpad, select Settings and click Sign Out. Any changes made to your account on another device will show up the next you sign in.
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If the issue persists, please try the following troubleshooting steps:
"Soft restart" the app:
- Open Settings.
- Select System.
- Then select Restart.
"Hard restart" the app:
- Users with Aluminum or White Apple Remotes can restart the app by holding down the Menu and Down buttons simultaneously. Let go when the light on your device flashes.
- Users with Siri Remotes or Apple TV remotes should hold down the Display and Menu buttons simultaneously. Let go when the light on your device flashes.
If you're still having trouble, make sure you have the latest update of the Pandora app by going to the App Store, searching Pandora and selecting Update if you see it.
If Pandora still doesn't work as normal with your account, please try uninstalling and reinstalling the app as follows: Go to your home screen and click and hold the Pandora icon until it starts wiggling, then click Play/Pause to delete the app.
Next, open the App Store, search for Pandora, and click the Get arrow.
Let me know how it goes. 🎧
