Pandora Update 6/23/21: Thank you everyone for posting your experience! Our engineering team is currently investigating this issue and are working on a fix.
If you are experiencing this and would like to be added to our ticket, please include the following information in your post:
I'll continue to post updates in this thread as they are made available to me.
Thank you all for your continued patience in the meantime. 🎧
Hi everyone! 👋
Closing out this thread as this issue was resolved with Pandora App version 2106.1 on June 28th, 2021.
If you run into a similar issues in the future, please create a new post. 🎧
Recently, when my iPhone 11 is locked and I try to use Siri to open Pandora and play a station, it says I need to unlock my phone first. I used to be able to use Siri to play Pandora even when the phone was locked, and I haven’t changed any settings. Any ideas on how to get Siri to play Pandora without having to unlock my phone? FYI, I can use Siri to play Apple Music and Spotify with my phone locked.
mod edit: changed title for clarity
Hello @Flascni! Thank you for posting!
So this probably changed the last time you updated your phone manually. If not the phone automatically updated. If not then it must of been a little glitch when your phone was locked and you could play music. I remember, when your phones locked, all access to the apps or home page is only allowed by typing the code. So I just need you to tell me your phones information and the last time you updated it manually or automatically. Thank you! Have a nice day!
-Demon Deer
٩( 'ω' )و
It must be an issue with a Pandora update because I can use Siri to play Spotify and Apple Music with my iphone 11 locked. I’m not sure why Pandora would take away that very useful function
Hi there, @Flascni. 👋
Thanks so much for sharing your experience.
Could you provide the following?
Also, if possible, could you share a screenshot of your Settings > Siri and Search?
Let me know. 🎧
Carrier: verizon
ios version: 14.6
pandora version: 2105.1
I don’t have permission to upload images, but allow Siri when locked is turned on
I am also having this issue, I haven’t updated my phone in a month or two. Its an iPhone 11. Up until the first I was able to play stations and songs using Siri without having to unlock my iPhone.
Hi, @XFlutterzZX. 👋
Could you provide the following details?
++
@Flascni Thanks for sharing that info, and for letting me know about this. I'll be reporting the feedback on this thread to our engineering team so they can investigate further. 🎧
Also, when I go to settings, Pandora, Siri & search, all of the options are turned on
@Flascni Thanks for confirming. I've gone ahead and added that additional info on the new internal ticket we created for this issue. I do see that you've also contacted us via email about this. Thanks again for reporting. 👍
Having the same issue as well. I have an iPhone 12 iOS 14.6 Verizon for a carrier. All tabs turned on and for the past few days have not been able to use Siri to do anything on Pandora when the phone is locked. And I have premium.
I have also already spoke with apple. The problem is not on their end.
Pandora version 2105.1
Thanks for sharing your experience on the Community, @Bhskeeper1988.
I've gone ahead and passed your feedback along to the engineers who are currently looking into this issue.
Thanks for your patience in the meantime as they work to find a fix. 🛠
>>Check out: The Listener Lounge: March 2024
>>Visit New Music: Picks of the Week (04.15.24)
I am having the same issue, started around the beginning of June.
Carrier:
T-Mobile
iOS version: (Settings > General > About > Version)14.6
Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)2105.1
I understand it is being worked.
@sw123 I have added your feedback to the ticket we have open with the engineers who are working on this.
Thanks for your patience in the meantime!
>>Check out: The Listener Lounge: March 2024
>>Visit New Music: Picks of the Week (04.15.24)
I am also having the same issue and understand it is being worked on.
Carrier: AT&T
iOS version: 14.6
Pandora version : 2105.1
Thanks
@PCarzz Thank you for providing us with that information.
I will pass your feedback along to the engineers who are looking into this as well.
Thanks for your patience!
>>Check out: The Listener Lounge: March 2024
>>Visit New Music: Picks of the Week (04.15.24)
Me too! Seems like it’s been happening for about a month…? It’s driving me batty. I have tried all the ‘on/off’, ‘disable/restart/re-enable’, hard reset, etc. Tried creating new shortcuts. Siri keeps asking ‘do you want to play it using Pandora?’ (Which is annoying on its own - of course I do, that is why I asked!) But then, when I say ‘yes’, I get ‘you’ll have to unlock your iPhone first’. Please fix! Thank you.
iPhone XR, iOS 14.6
Verizon
Pandora 2105.1
Hey, @RBLA. 👋
I completely understand your frustration.
Our engineering team is aware of this and are investigating. In the meantime, I've shared your feedback and device details with them on an internal ticket we have open for this issue.
Thanks for your patience and for reporting this! 🎧
Hi everyone! 👋
Closing out this thread as this issue was resolved with Pandora App version 2106.1 on June 28th, 2021.
If you run into a similar issues in the future, please create a new post. 🎧