@Ricky101Question's: What animal is your favorite? Answer: Eye of the Tiger - Survivor 🐅rawrrrrr lol   Next Question: Where did you go with your crush on your first date? 😊 ... View more

Hi @vinnyg2 👋 Thanks for reaching out and nice to see you around The Community. To your question, do you have the shuffle feature on? If not, I'm happy to look into this for you, but I'll need a bit more information first. Can you write me back with the following? The name of the station where this occurred. The name(s) of the artist(s). The title(s) of the track(s). Any other information on what happens after the next song is played Let me know and I can take a closer look, thanks! ... View more

Hi @deathblade 👋 I moved your post over to this existing thread: Error Message: "Are you still listening?" Check out the accepted solution for more information around the Timeout Message. Hope this helps! ... View more

Hi @Tami-D00bie! Welcome to Pandora Community! Thank you for sharing a little about yourself! I'm the same with the type of music I like to listen to, it all depends what I'm feeling like! Hope to see you more often and please feel free to share your experience with Pandora! ... View more

Hi @jessica101jones 👋 Thanks for joining the Pandora Community and Welcome! We're happy to have you as members and hope to see you around the community space more often. If you have any questions or concerns about your experience with Pandora don't be shy to share them with us! ... View more

Hi @n-48 👋 After taking a quick look, it doesn't appear that the Pandora account connected to your Community profile has been upgraded yet. I've escalated your thread and someone from our support team will be reaching out to you privately via email to help look into this further. Please keep an eye out for their message. Thanks for your patience in the meantime. 🤝 ... View more

Hi @Carlareed50 👋 I moved your post over to this existing thread: Switching from Apple to direct-billed subscription I checked your account and it seems like you're billed through Apple. Check out the accepted solution to this thread for instructions on how to cancel your subscription through Apple so that you can instead resubscribe directly through Pandora. Hope this helps! ... View more

Hi @billd 👋 No problem, I have enabled a trace on your account. The trace will help us better understand what’s happening and will be useful for our engineering team in case we need to report this. In the meantime, you can try out these troubleshooting steps here. In addition, I would recommend unpairing your Bluetooth devices and then re-paring them to see if it helps. Lastly, If none of this helped, would you mind providing more details about how you're listening?   Carrier: iOS version: (Settings > General > About > Version) Are you connected to Wi-Fi or cellular data when this is happening? Let me know how it goes!   ... View more

Hi @grapevinerep, Great question! Question: What's a song that would best describe your current state of mind? Answer: The Lazy Song by Bruno Mars   Next Question: If you were younger, what would you have done differently? ... View more

Hi @Dilistens101 👋 I've taken a look into your Pandora account can see you're being billed through Google Play. Please check out this thread for instructions on how to edit your payment information within Google Play: Update billing info - Google Play. Hope this helps! ... View more

Hi @C_O_R_I, Thanks for sharing! I've moved your post to this existing thread: Android: Now Playing Lock Screen Display  If not already, I would recommend visiting your lock screen preference settings, and make sure you have notifications set to “Show all notification content" for Pandora. In addition, widgets will disappear and become inoperable if installed to the SD card. You will need to keep the app installed to the phone's local memory and the widget should work fine. Hope this helps, let me know what you find out!   ... View more

Hi @hcolvin0107 😎 Thanks for reporting. I've checked and it looks like you've hit the limit for your Premium Access sessions. Due to licensing restrictions, we have to limit the number of Premium Access sessions per person. I've notified our team about the error message you're seeing. 🎧   ... View more

Hi @Alisandra 👋 Thanks for reporting this issue. I've moved your post to this existing thread: Desktop: "Something has gone wrong" Error with Premium Access I've taken a look at your Pandora account and it looks like you've hit the limit for your Premium Access sessions. Due to licensing restrictions, we have to limit the number of Premium Access sessions per person. In the meantime, I've notified our team about the error message you're seeing as you should be seeing that you've hit your limit. Thanks so much for reporting this. ... View more

Hi @dplaut 👋 I move your post to this existing thread: Play list not showing when trying to add song  Please try running through the troubleshooting steps listed here: Chrome Troubleshooting If you continue to experience issues with this, please send us a screenshot of what you're seeing. Thanks for your patience in the meantime! ... View more

Hi @whitman1973 👋 I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime! ... View more

Hi @Ryxx 👋 I moved your post to this existing feature request: Music Videos/ Visualizer  Make sure to upvote this thread if you'd like to see it added to the service. Thanks for being a part of the community! 👊 ... View more

Hi @scaleb 👋 Thanks for posting! I moved your post over to this thread: How to listen on multiple devices when upgraded Your Pandora account can be used on as many devices as you like, they just cannot be playing at the same time. As long as you press pause on one device before you listen to Pandora on another, you should be fine. It sounds like that simultaneous streams warning was tripped on accident, which may happen from time to time when switching from one device to another. If that's what happened, you can go ahead and disregard that message. Please let me know if you continue to have trouble with this. ... View more

Hi @happyheart1 👋 I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime! ... View more

Hi @pgaallday, Thanks for your first post!   We’re always looking to improve, and getting feedback like this definitely helps with that.   Don't forget to vote on ideas you'd like to see on Pandora by tapping on the heart. ❤️   Thanks for being a part of our Community! ... View more