But this doesn’t make sense because I don’t want to end my subscription. That’s what is absurd. I want to upgrade it. I have an option to upgrade from plus to premium on apple, so clearly I can change it. I’m not forced to end my subscription for that. So why am I for the family subscription? This is a very dumb problem that shouldn’t be happening. It is a major inconvenience. Pandora is needlessly inconveniencing their customers. It needs to be fixed. Thank you for passing along my feedback.
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Would someone please tell me why I’m not able to upgrade to a family subscription any time I want? Been paying for plus for years, my kids constantly want to listen at home so they kick me off pandora while I’m working. All I want is to upgrade so we can both listen, but I cant. I seriously have to cancel my account (through itunes) and wait a month for my subscription to expire (the whole time - both me and my kids can’t listen) and then resubscribe just to get what any other music service would let me do instantly? Why should I stay with pandora? To top it off, I can’t contact anyone because pandora doesn’t give a flip about me. I’m forced to look at irrelevant faqs or contact “the community” because pandora is to cheap or lazy to help someone who is asking to pay them more money. Yes, I’m mad. This is quite possibly the stupidest, most unnecessary customer service problem I have ever dealt with.
Moderator Edit: Format
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