I just ran into the issue again. This is what I did. I touched and hold my finger on the app. The a pop up screen comes up. At the top left is an exclamation point. I did a force stop first, and cleared the cache. The clear storage is something worth clearing to get rid of the repeat songs every so often as you can see it eats a lot of data. I did that on the last phone I had an issue and it did not work. So it worked on one phone and not the other. I am sure I will run into this issue again.
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