I am having the same problem.  My account was charged and I canceled my subscription.  I am trying to figure out how I will be reimbursed.  When I try to contact Pandora through your help page, as noted, it only brings up related questions/answers and I cannot contact anyone directly.  Please help!  I don't want to have to jump through hoops to try to contact your company.  This is terrible customer service. ... View more