justshowmethean
Underground
Created | Tier | Playlists | Stations | Thumbs | Music hours | Podcast hours |
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Hello @MariaPandora and @AdamPandora - Thanks for the updates and suggestions. To be clear, I've tried: 1. Update Chrome - done 2. Clear Browsing Data - done 3. Bypass the Pop-up Blocker for Pandora - done 4. Turn off extensions - done (I'm also running in incognito with all extensions disabled) 5. Allow Pandora within your firewall or antivirus - I don't have access to this. But it will play successfully sometimes. My IT department says they don't block pandora. 6. Try a different browser - Tried Chrome and Edge, no difference. 7. Restart your computer - done The error continues. It will play 2-3 songs successfully and then try to "buffer" for several seconds, then stop and give the "We're having trouble playing audio" error. If I reload the page a few times it will start playing again. Any suggestions? Thanks!
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@deanbkr30 - thanks for the tip. My IT department doesn't mind that we stream it on the web, but they also don't allow us to install local applications. So I'm stuck with the web interface. @AdamPandora - the error continues.
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I have paid pandora. I frequently play my custom stations at work in an "incognito" chrome browser. This has worked well for years. My IT department says they don't block Pandora and don't mind that I use it.
Over the past few months it has just started a new error. It will play a few songs no problem, but then struggle to buffer a song, then display the dreaded "We're having trouble playing audio on this device." I've already tried all the chrome browser troubleshooting (https://help.pandora.com/s/article/Chrome-Troubleshooting-1519949296244?language=en_US). It happens no matter if I use incognito or not. I'm logged into my pandora account. There are no ad blockers running. We do not use Kapersky. I do not have access to another browser (like Firefox) to troubleshoot. I do not want to install a local desktop application. I am not trying to "play on demand", nor do I want to do anything "premium".
If I reload the page a few times I can usually get it to start playing again, but only for a few songs, and then it goes back to the loop of trying to buffer, and then giving an error. My IT department swears nothing has changed on our end. Any advice? Thanks!
Moderator Edit: Format
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