I already switched. My family sub expires tomorrow. ... View more

I gave up, canceled today. I'll pay Spotify $15 a month instead of for higher quality. Although, the straw that broke me, was not only the sound but the recording versions. My wife went to play a Steely Dan album and I asked her if this was a live version? She said no and I thought wow, this sounds like **ahem**. I played the same album on Amazon and it was not only higher quality sound but a remastered version or something. Sounded totally different and of higher quality. So I am now also suspect of their library and if they are kept up with the remasters, etc. ... View more

They must be struggling. If they don't get on board with this they will fail eventually. All the good services have high quality or at least 320 mp3. ... View more

I signed up for a 90 day trial of Amazon HD which is much higher quality. ... View more

I started my 90 day trial of Amazon HD and it's looking like a possible replacement. I don't want to but 192kbps is fine for phones, but not for playing on high fidelity equipment like a stereo.  I mostly use Sonos which can utilize high-quality audio streams up to 1440kbps with FLAC, etc. Is it a bandwidth issue? A library issue or some license issue? Could support at least chime in here with something? What I cannot believe is this is not a more frequently asked question. I guess the younger generation has no clue to what real audio sounds like. I contacted support and they gave me zero answers just regurgitated the information from the website and told me to vote. Where is there vote option on this thread? I expected more from a service I pay $15 per month for. mod edit: merged comments ... View more

Yep, I am a family subscriber and just found out other services are all doing higher quality audio. Tidal, which is pretty expensive is HD. Now I see Spotify is 320 for their premium plan. Why does Pandora go from AAC to MP3 and not just at least use the 192 AAC at least for the premium? Isn't AAC better at lower bitrates? I really hate to switch to another service over this. ... View more