Hi there, @victorized! Sorry to hear that your device was stolen.  Looks like you've been in contact with someone from our User Support team. Please follow up with that individual for help with this issue. In the meantime, please upvote this feature request by liking it as it seems like you would also be interested in a feature such as this one. ... View more

Hi there, @carmelmusic! I moved your post to the Subscriptions board to keep the community organized. It sounds like you're using Pandora to play music in a public setting (which is not considered personal use). If so, we have a solution for you. Pandora is available and optimized for use in settings like these through Mood Media, with features like unlimited listening, no advertising, and a media player that can connect to your existing sound system.  Additionally, due to the terms of our music licenses, the consumer version of the Pandora service (including Pandora Plus and Pandora Premium) cannot legally be used to play music in a commercial or public setting. Any Pandora listening that isn't personal and private, even for non-profit or tax exempt organizations, must be properly licensed through Mood Media, which fairly compensates artists, authors, composers, publishers and other rightsholders. Use of Pandora in these settings is available only via hardware sold by Mood Media. To learn more or sign up, click here. You can also find our more details about using Pandora for your business here.   ... View more

@Jexadox Thanks for your message!  Could you try disconnecting your Facebook profile from your Pandora account? Then, try reconnecting. You can find the steps to do that here. Also, you can update your Pandora Profile using those steps in case you need to update your name. Let me know if this helps! ... View more

Hi there, @jack1. You should be able to sign out of your Pandora account using the following steps:  From the Profile tab in the bottom navigation bar, select the Settings gear in the top right corner. Select the Sign Out button to sign out of your Pandora account. If that doesn't work for any reason, please write back to let me know. If possible, please also provide a screenshot of the Settings screen for me. Hope this helps. ... View more

Thanks for your post! @Wizard  Here's a great article from our help page, to help you get started with Pandora. Feel free to check my post about how Pandora works here. Let me know if you have any additional questions! ... View more

Hey @SlothfulInk! Looks like you're using Pandora Premium on your mobile device. This feature is available on both web and mobile for Free and Pandora Plus listeners. Currently, this isn't available for Pandora Premium subscribers. If you'd like to see this as a feature for Pandora Premium, feel free to share your idea / suggestion here. Be sure to upvote the idea / suggestion by clicking on the heart icon as well.       ... View more

Hi there @anitacarrier283.  Welcome to the community!   It sounds like you're trying to locate your Thumbed tracks on your stations. You can view your Thumb Feedback and all your station details. Editing your Stations / Thumbs: To edit your stations, make sure you're signed into your Pandora account on a computer. Then, click on the name of the station you'd like to edit. If the station is not available from your Now Playing page, click on the My Collection button first, sort your collection by Stations, and then select the name of the station you'd like to edit. This will take you to a station details page which shows you information about your personalized station. If you'd like to edit your station's name or description, click on the small pencil icon to the left of the play button. If you are a Pandora Premium subscriber, click the ellipsis to the right of the play button and select the edit option with the small pencil icon. Keep in mind that once you enter "edit station" mode, you'll need to save your changes when you're done. If you don't want to edit your station's name or description, then you can simply scroll down to view or edit your station's seeds and thumb activity. To view your thumbed-up or thumbed-down tracks, or to edit them, scroll down to the Thumb History section of the station's page. By default this section will show your thumbed-up tracks first. If you'd like to see your thumbs down, click on the thumbs down icon. To delete a thumbed track, simply roll your cursor over the name of the track to reveal a hidden menu (or click the ellipsis if you are a Pandora Premium subscriber). As before, select Delete to remove that thumb from your station. I've also included screenshots to help with this. Thumbing from the Now Playing Screen Viewing your Thumbs from your Station Details Hope this helps! Feel free to reach back out if you have any further questions. ... View more

Hi @Listener001! Looks like you've been in touch with our User Support team. Someone will reach out via email to help with your station issue.  Thanks for your patience during this process. ... View more

Hi there, @robertmenzb43! Unfortunately, we aren't able to manually adjust the date you are billed. If you'd like to change your renewal date, you'll need to cancel your subscription and resubscribe on the date you'd like to be charged. Keep in mind that the date the charge is reflected on your bank or credit card statement may still vary a day or two from the date you upgrade. I hope this info is helpful. Thanks for your post and welcome to the community! ... View more

Hi there, @Ct1978. Could you tell me a bit more about what is happening? What is the make and model your device? Are you noticing any error messages? If so, what does it say? Does this occur with all of your stations? Or just one in particular? Let me know.   ... View more